TechTalk: Building trust – TransferWise is just getting started



Trust plays a key role in TransferWise. If you just picked someone at random you wouldn’t trust them to take your money and then pay you in another country. So why would you trust a start-up to do it?

TransferWise works by matching money flows. Money doesn’t move between countries every time someone wants to make a transfer. Instead, the system relies on someone wanting to move money from, say, London to Paris at about the same time as someone else wants to move money from Paris to London. So, overall the sums balance out and you can just make the two transfers within each country. The result is a process which is faster, cheaper and easier than the banks – a strong incentive to those thinking of trying out the service.

It all started after Taavet Hinrikus moved to London from Estonia. He was still working for Skype and had to do the ‘walk of shame’ to stand in the long queue at the bank in Estonia and get his wages transferred to the UK. When his money eventually arrived it was much less than he expected from looking at the mid-point exchange rate. Instead, he was able to find a friend who wanted to transfer money from the UK to Estonia and they could just ‘swap’ the money. The leap to TransferWise was the realization that this was a problem faced by millions of people, with trillions being transferred every year.

How pensioners took the leap of faith (more…)

Q3 Thomson Reuters TRust Index remains positive for the second consecutive quarter

TRust Index

The Q3 TRust Index, released today, shows that the trust sentiment in the top 50 global financial institutions remained positive at a steady 0.5 percent from Q2. However, the data reveals significant divergence at the regional level.

Tracking trust through news sentiment shows: (more…)

Starting the conversation about diversity

I am lucky to be writing about a topic that I am sincerely passionate about. Lucky because I have the commitment from our organization to focus on it. Lucky because I am a female leader at Thomson Reuters and can be an example and role model to others. So, I would like to begin a much-needed discussion on the topic of diversity and inclusion.

No doubt you have seen the stats and headlines. The lack of diversity in the media, and especially in journalism, is a matter of concern. It should come as no surprise to anyone that taking diversity seriously these days is essential to being competitive, especially for a global news organization like Reuters.

Diversity in background, skill set, perspective, and how one thinks and processes information is a tremendous value to our company. It’s essential in helping us provide society with the news it needs and our efforts to become the greatest news organization in the world. If we don’t have a diverse news file that reflects the world we live in, we won’t remain relevant to our customers. Today, leveraging knowledge, culture and style is essential to growing any business.

The intent of our diversity efforts is to expand our reach, our mindset and continue to create an open and inclusive environment. This does not mean hiring or promoting individuals just because they are diverse. Merit should always be the determining factor. However, we can’t ignore the invisible headwinds and tailwinds that enable some and prevent others sometimes based merely on how they look or on how society has historically defined them. We must open our eyes to these barriers and remove them where possible. Are we stopping to consider why we are making certain hiring decisions or why some people are rising faster than others within the organization?

The business issue is simple – we’re a people business and we need the best.  My experience has taught me that in order to achieve sustainable high performance, employees need to be who they are, and express themselves openly and with confidence.

The moral issue is also clear to me. I can think of no good reason why we shouldn’t be providing opportunities and fostering a supportive, open environment to any and all talented and qualified people regardless of their gender, ethnicity, sexual orientation or background.

Discussing the facts and lack thereof

As an industry, we could be doing better when it comes to diversity. For example, data from the 2014 census released the American Society of News Editors and the Center for Advanced Social Research, revealed a higher proportion of men vs. women in journalism roles, especially at more senior, supervisory levels. And the percentage of minority journalists has remained between 12 and 14 percent for years. Globally, the situation is not much different, and you won’t be surprised that Reuters is not an exception. (more…)

Stevia steals demand from artificial sweeteners – Graphic of the day

In less than a decade, stevia powder has stolen a large piece of the $1.3-billion global market for artificial sweeteners. The data in today’s graphic below show that stevia’s share as a food ingredient is rapidly growing, as other sweeteners face slowing growth or declining demand.


Would you like infographics like this on your website, blog or other social media? Contact us and visit our Reuters Agency blog for insights and discussions on the changing media industry.

Knowledge Worker Innovation Series: “Automation or Augmentation of Knowledge Work Jobs?” with Thomas H. Davenport

Knowledge Worker Innovation Series

Inspired by a neighborhood of innovators and entrepreneurs, the Knowledge Worker Innovation Series consists of events that bring in thought leaders from industry and academia to discuss, dissect and explore technology topics and trends. The discussions helps us stay on top of and share the ideas that shape our approach to making information intelligent and delivering it to the businesses and professionals who depend on it.

We are pleased to announce the next event in our Knowledge Worker Innovation Series, proudly held in Boston’s Innovation District. Many economists have all but ceded many middle and lower-skill jobs to automation, but high-end knowledge workers have always been deemed safe from automation-driven job loss. However, the rise of analytics and other decision-oriented technologies  is beginning to put those roles at risk. Please join us to hear from Tom Davenport who will describe which types of jobs are most at risk, and over what timeframe potential disruptions in knowledge work might take place. Most importantly, he will argue that there are ways that knowledge workers can make it likely that their work is augmented by technology rather than fully automated by it. (more…)

A dream dinner party

Vanity Fair New Establishment Summit

I’ve always had lists of people I’d love to have drinks or dinner parties with, and they usually revolve around a theme like sports or music or tech. This week, I had one of those opportunities when I attended the Vanity Fair New Establishment Summit in San Francisco. This one was built around the age of innovation, and you could not have asked for a better lineup of speakers, moderators, and even guests. How would you like to spend the day listening to the likes of Elon Musk (SpaceX, Tesla), Evan Spiegel (Snapchat) Sal Khan (Khan Academy), Daniel Ek (Spotify), Marc Andreessen (Andressen Horowitz), Mike Judge (Silicon Valley, King of the Hill, Beavis & Butthead), Eric Schmidt (Google), and Mike Bloomberg? Or imagine seeing Sting, Jimmy Buffett, and his older brother (not really) Warren Buffett in the audience? (more…)

Tablets compared – Graphic of the day

Yesterday Apple introduced the iPad Air 2, a faster, slimmer version of its predecessor with other modest improvements. Today’s graphic compares the new iPad to four of its major competitors on the market.


Would you like infographics like this on your website, blog or other social media? Contact us and visit our Reuters Agency blog for insights and discussions on the changing media industry.

Innovations in Market Data Technology Event Preview

Dan Solak, Global Head of Elektron Feeds, talks about the upcoming innovation in market data technology event in London on 21st October. Dan discusses why the theme of the event is so important today, what Thomson Reuters is looking to do to help customers and innovate, and why you should attend the event. Dan will be speaking at the event, and part of a panel that includes Piers Linney (co-CEO Outsourcery and Dragon’s Den investor), Peter Sharp (Global Head of Market Data Operations, Credit Suisse) and moderated by Paul Rowady (Principal and Director of Data and Analytics Research, TABB Group).

You can register for the event here.

Trading on diversity: Women’s Bond Club networking event


Gender diversity on boards has been the subject of study for some time, and by a wide variety of organizations and methodologies. Nearly all the research shows that while there are more women on boards each year, progress is slow. Hoping to provide some objective and comprehensive data around the topic from Thomson Reuters own data and analytical capabilities, as well as to spur further dialogue, we undertook analysis of 4,255 public companies around the globe. Industry research, including our own, shows that companies with one or more women on their boards perform better on a variety of financial metrics than those without them.

On Tuesday, October 21st at 6pm Lauren Young, Money editor at Thomson Reuters, will moderate a panel title “Trading on Diversity – New Investment Vehicles Target Women’s Leadership for Progress and Profit.” The panel discussion will examine the array of new financial vehicles with gender diversity at the core of their investment strategy and why investing in diversity is emerging in the marketplace. The panel will consist of the following: (more…)

Journalist spotlight: Louis Charbonneau on his Somalian Army scoop


Last week, Reuters reported exclusively that Somalia army weapons and ammunition continue to be diverted to open markets despite the government’s pledges to prevent its arms from leaking and ending up in the hands of Islamist militants. According to a new report obtained by Reuters, U.N. investigators said there had been improvements in government reports on the contents of its armories but suggested the situation remained unsatisfactory. In a Reuters Best: Journalist Spotlight Q&A, U.N. Correspondent Louis Charbonneau offers a behind-the-scenes look at how he scored the exclusive.

Q. How did you score this exclusive? (more…)